LEGAL NOTICES
Our Website (“Site”) is operated by the company Institut Euphoria Sàrl (“Institut Euphoria Sàrl”), Rue Jacques-Dalphin 7.
1227 Carouge GE, company registered in the Commercial Register under No. CHE-303.998.254.
You can reach us at info@euphoria-institut.ch et numéro +41 22 556 77 44.
By using and browsing our Site, you agree to be bound by our Legal Notices.
We reserve the right to modify our Legal Notices at any time by publishing a new version on our Sites, notably for legal reasons or to allow a better functioning of our Site.
INTELLECTUAL PROPERTY
The content of the Site, the general structure, the images, texts and other documents of which the Site is composed are the exclusive property of Institut Euphoria Sárl (or used by Institut Euphoria Sárl with permission from their holders) and are protected by copyright, trademark rights and other intellectual property rights.
Any total or partial representation of the Site and its content, by whatever process, without the prior express authorization of Institut Euphoria Sárl is prohibited and would constitute an infringement sanctioned by law.
LICENSE OF USE
The right of use granted to the user on our Site is personal and private.
Any reproduction, dissemination or other use of the content on any medium for a commercial use are prohibited.
The right of use includes only the authorization to consult the Site and its content. Any other use is subject to the prior express authorization of Institut Euphoria Sárl.
LIMITATION OF LIABILITY
Despite the fact that Institut Euphoria Sárl pays a great deal of attention to the creation of its Site, we cannot guarantee the accuracy nor the completeness of the information published.
Institut Euphoria Sárl also cannot guarantee that the Site and/or the servers that host them will operate without interruptions, malfunctions, errors, viruses or other harmful components or that these problems can and will be resolved.
By using and browsing our Site, you expressly consent to the limitations of liability of Institut Euphoria Sárl that may result from the use of the Site.
LINKS TO OTHER WEBSITES
The Sites may refer to other third-party websites, which are not under the control of Institut Euphoria Sárl.
Institut Euphoria Sárl assumes no responsibility for the content of third-party sites and the references to third-party sites by Institut Euphoria Sárl do not constitute a recommendation or an approval of the opinions expressed therein.
REVIEWS AND COMMENTS / TESTIMONIALS
We are delighted that you share your experience regarding our products and services by sending us your comments.
We reserve the right to adapt your testimonials for reasons of length, spelling, etc. and to publish them in emails and other communications for marketing purposes or to delete them at any time.
Do not post inappropriate or offensive content on our Sites because our moderators will have to remove it. Likewise, do not use the Sites to post unsolicited messages or to promote your business.
DATA PROTECTION
Institut Euphoria Sárl is committed to respecting your personal data.
For more information regarding how we collect, use and store your data, you can consult our Privacy Policy.
Institut Euphoria Sárl participates in and complies with all the Specifications and Policies of the IAB Europe Transparency & Consent Framework.
JURISDICTION
Our Legal Notices are governed by Swiss law and any dispute is under the jurisdiction of the Swiss courts.
Institut Euphoria Sárl – May 2025
PRIVACY POLICY
We thank you for your visit to our Site, our mobile application and our pages on social networks.
Institut Euphoria Sárl respects your privacy and is committed to full transparency as to how we collect, use and share your personal data.
Institut Euphoria Sárl is the controller of the processing of your personal data collected within the framework of this Privacy Policy.
For any question relating to your personal data, you can contact us at any time by telephone at +41 22 556 77 44, by email at info@euphoria-institut.ch, or by post at Institut Euphoria Sárl, Rue Jacques-Dalphin 7
1227 Carouge GE, Switzerland.
This Privacy Policy aims to:
• list the personal data that we collect from you;
• explain the purpose of the processing of this data and specify on which legal bases we process this data;
• identify with whom this data is shared;
• set out the security measures that we take in connection with this data;
• inform you of your rights concerning your personal data and how you can exercise them;
OUR PRIVACY POLICY AND YOUR CONSENT
By browsing our Site or by giving us your personal data, you accept the rules described in this Privacy Policy. If you do not accept these rules, please do not use or visit our Site, nor provide us with your personal data.
Institut Euphoria Sárl reserves the right to make changes to this Privacy Policy, which will be effective upon their publication on our Site. Please consult these regularly for any change.
WHAT PERSONAL DATA DO WE COLLECT?
When you interact with us, for example via our Site, our social media accounts, by email, when you visit our physical premises or at events, we may have to collect your personal data.
We only collect the personal data that you communicate to us, that result from your actions on our Sites and/or that we need to offer you or improve our services, or else on the basis of another legitimate interest:
• Contact and identification information such as last name, first name, physical and/or electronic address, telephone number;
• Authentication information related to opening an account, including last name, first name, email address or account identifier and password;
• Transactional information, such as payment details (for example, credit card numbers or bank account), delivery address, billing address;
• Information concerning your preferences or interests, as well as date of birth if you subscribe to one of our communication or marketing channels (e.g. Newsletter) or if you join our loyalty program;
• Information from your social media accounts, such as profiles, photos, videos, stories, comments and other content generated by you where our brands and/or products are mentioned or appear, when you authorize a third-party social network to share your personal data with us or when you use a feature of a social network that is integrated into one of our Site;
• Professional information if you respond to a job offer or send an unsolicited application, such as previous professional experiences, educational institutions attended, references or certifications;
• Security information, such as photos or videos of you taken during your visits to our restaurants, captured by our security cameras.
We also use cookies and other tracking technologies that collect certain types of information when you interact with our Site or open our emails, such as IP addresses, location, devices or browsing preferences, operating system, source, duration of the visit, pages viewed, etc. For further information, please consult our Cookie Policy.
We may also collect personal data notably from third-party data aggregators (e.g. Google), promotional partners, public sources and social media platforms. This information may include personal data from your profile on a social network and that you authorize this network to communicate to us in accordance with their rules.
WHY DO WE COLLECT YOUR PERSONAL DATA AND ON WHICH LEGAL BASES?
We collect and use your personal data in order:
• to provide you with our offer of products and services;
• to carry out commercial transactions with you when purchasing our products;
• to offer you marketing and communication services relevant to your needs, preferences and interests;
• to manage our loyalty program, if you have joined it;
• to respond to your questions and/or manage your participation in a competition or an event that we organize;
• to optimize your user experience on our Site;
• to respond to job applications, unsolicited or others;
• to guarantee the security and maintenance of our Site and the security of our staff and our clients;
• to keep records of our activities in order to comply with our financial or legal obligations.
We process your data on a pre-contractual and/or contractual basis during all your interactions with Institut Euphoria Sárl related to orders or purchases of products, including the creation of a customer account, your contacts with us or your requests for information, as well as all commercial transactions related thereto.
We will process your personal data on the same basis if you respond to a job offer or if you send us an unsolicited application.
You can subscribe to our communications and our marketing materials, such as our Newsletter or our mailing list and, for this purpose, you also have the possibility to specify your preferences or your interests.
For questions of consent related to Cookies, please consult our Cookie Notice.
It may also be that we inform you of new products and services different from those that you have ordered or subscribed to, but adjacent, which may prove useful and advantageous for you.
In this case, it is in the legitimate interest of our company, but also in yours, that we process your contact information, your preferences and interests, your usage information, as well as transactional information such as the history of your purchases.
Please note that in this case, you have the right to object to the processing by contacting us at info@euphoria-institut.ch.
It is also in our legitimate interest to process certain of your information to guarantee the security of our premises, of our computer systems, as well as of our staff and our clients.
Finally, we have legal obligations under national and international law. In order to fulfill our obligations, we process your personal data for compliance purposes, in order to comply with our financial or legal obligations.
WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
We do not sell your personal data.
It is possible that we disclose your personal data to service providers (e.g. our IT hosting company or the billing company), to commercial or logistical partners (for example our delivery providers or our partner for the loyalty program), to marketing and communication agencies or to authorities.
We require these third parties, if they are based outside Switzerland, to comply with all laws relating to personal data.
It may also be that we use plugins on our Site, referring to social media platforms. The use by the third-party platform of the information collected from you (or as authorized by you) is governed by its own privacy policy and your settings on the service.
If you do not wish a third-party social networking site to attribute the data collected through our Site to your account on that social network, you must log out of the concerned social networking site before visiting our Site.
HOW ARE YOUR DATA STORED, SECURED AND RETAINED?
We take all reasonable technical and organizational precautions to secure your personal data against any loss, unauthorized access and other breach.
These data will not be shared with third parties, except in the cases provided for in this Privacy Policy.
When the personal information that we collect is no longer required for a given purpose or on the basis of a legal requirement, we destroy it or anonymize it.
We also undertake not to retain your personal data if you were to show no interest in our products and services for a defined period after the end of your last contact with us.
YOUR RIGHTS – HOW TO ACCESS YOUR PERSONAL DATA AND REQUEST THEIR RECTIFICATION
You can exercise your rights by simply contacting us at info@euphoria-institut.ch.
You can request access to your personal data, as well as correct or update them.
If the processing is based on your consent, you have the right to withdraw it at any time.
You can also unsubscribe from our Newsletter to no longer receive marketing communications from us by using the “unsubscribe” option or by contacting us at info@euphoria-institut.ch.
If the processing is based on legitimate interest, you have the right to object to the processing.
To help us process your request, please provide us with your complete contact details, so that we can identify you in a secure manner.
You can also limit the use of tracking technologies, such as cookies, by configuring your browser so that it warns you before accepting them, or you can simply configure it to refuse them.
In the event that you consider that we are not respecting your rights or our obligations, you may directly lodge a complaint with the data protection authorities in Switzerland.
Institut Euphoria Sárl – May 2025
COOKIE NOTICE
Cookies are small text files that are placed on your computer by the websites you visit, so that information about your browsing on our Sites can be collected.
We use the term “cookie” to designate any technology that collects information from your device, in particular about the use of our Site, the identification of the device, the IP address and the type of browser, demographic data or the URL of the page from which you come.
We also use web beacons and pixels to allow us to count the visitors who have seen our pages or to read our promotional messages. They are not used to access your personal data without your consent.
“Strictly necessary” cookies are used notably to:
• remember information that you have entered when you browse our Site;
• identify you as a user connected to a Site;
• remember the products and services that you have ordered when you access the checkout page.
“Performance” cookies are used notably to:
• provide statistics on how our Site is used;
• study the effectiveness of our advertisements;
• detect errors;
• test the different designs of our Site.
“Functionality” cookies are used notably to:
• remember your configurations (layout, language, preferences);
• indicate to us if you are logged in on our Site;
• share information with partners to provide a service on our Site.
“Targeting” cookies are linked to services provided by third parties, such as the “Like” buttons and the “Share” buttons. They are used notably to:
• create links with social networks such as Facebook, which can then use information about your visit to target advertising to you on other sites;
• provide information about your visit to advertising agencies in order to allow them to present advertisements that may interest you.
We use a cookie preference center to customize your cookie settings. You can customize the cookies that you agree to enable by clicking on the cookie settings tab provided by our cookie preference center.
Our Site uses Google Analytics and other tools offered in Google’s suite of plugins, such as reCaptcha or Tag Manager.
Please note that by accepting these cookies, you agree that your personal data will be transferred to the United States. It is however possible for you to refuse them by using our preference center.
Institut Euphoria Sárl reserves the right to make changes to this Cookie Notice, which will be effective upon their publication on this Site.
Institut Euphoria Sárl – May 2025
